Explainers, demos, onboarding and launch videos for your software, presented by your dedicated VideoRep spokesperson. Your product team hands over the material. Nobody on your team goes on camera.
Trusted by teams at
Three jobs, one spokesperson. Your buyer, your new user and your support queue all meet the same face.
Sales won't send the 40-minute demo. They will send a 90-second human overview. It plays on the homepage, in the deck and in every follow-up.
Step-by-step videos for new users, presented by the face they met in the sales cycle. Your CS team stops repeating the same walkthrough.
Short answers to the questions your support team fields most. One question per video, so users find it and finish it.
Product video isn't one moment. It runs across the whole customer journey.
Landing pages, sales decks and follow-ups. The use case in 90 seconds.
First-week and first-month videos. Less hand-holding from CS.
Tutorials that answer the question before it becomes a ticket.
The trust built in the sales cycle carries into onboarding and support.
Product videos are the explainers, demos, onboarding and help-center videos around your software. They're made for product marketing, product and customer success teams.
Your dedicated spokesperson presents every one. Users see the same face when they're shopping, signing up and asking for help. Trust carries over instead of resetting at every stage.
Need one format? See explainer videos and product demo videos. Courses and customer academies live under training and e-learning.
Product marketing, product and customer success leaders who need launch, demo and onboarding video without putting anyone on camera.
Three product engagements. Every number below is from the client's case study page.
Very professional, very easy to work with, and very quick in terms of the turnaround time, much quicker than expected.
You are professional, and your experience and skills are the biggest benefit for us.
We were able to launch with videos that looked like we'd spent months and a huge budget on them, but we didn't.
Your product team stays on the product. We run the video.
One question starts every project: what number is this video supposed to move? Demo requests, onboarding completion, support tickets. We pick one.
Our writers turn your docs, decks and recordings into scripts. You approve every word before anything is filmed.
I learn the product first. Then I film the overview, demos and tutorials in one studio session.
Screen capture, captions and on-brand graphics. Delivered ready for your site, help center and sales team.
When the product changes, we swap the section that changed, not the whole library.
If a video doesn't match the brief you approved, we rework it until it does. And your first end-to-end video comes with my personal backstop: if it misses completely, you get your money back.
Planning a demo? The product demo video page covers length and structure. Comparing quotes? The explainer video cost guide covers what moves the price.
Usually me, Eric Presnall. VideoRep is built around me as the lead spokesperson. If your category, style or schedule calls for a different face, I cast from a small roster of presenters I trust. Either way, you meet and approve your spokesperson before you sign, and the face is named in the agreement.
Yes. We work from your screen recordings, or capture them from a sandbox account. The usual shape is me on camera with your product as cutaways. The human carries the trust. The product carries the proof.
Yes. Every video is delivered as one finished master edit, ready to host on Vimeo, YouTube or your own player. Vertical, square and shorter cutdowns come from a Content Engine pack you add when you want them.
No. We deliver the video, ready to embed. Your team, or your specialist, runs Intercom, Pendo, Userpilot or whatever you use.
Plan for it. We keep each video modular, so a changed screen means swapping one section, not reshooting the library. Bigger version changes get scoped as a refresh.
In the edit bay, yes. On screen, never. A real human presents every video, and my contracts rule out AI clones of my face or voice.
Every video is priced by its length and finish, never by type. A demo and an explainer of the same length cost the same. I share exact pricing on the fit call, once we know the length, the script and the edit you need.
Book a free 30-minute fit call. We'll look at your launch plan, your demo and your support load, and agree the number video should move. If we're not a fit, I'll tell you who is.